We offer integrated solutions for a wide range of applications
including client contact services, business process outsourcing,
and technical support and knowledge services. We further leverage
our expertise in multiple domains such as Finance, Telecom,
Retail, Travel and Technology Infrastructure among others,
for in-depth business process understanding to achieve significant
cost savings while improving and maintaining the quality of
service delivery to its customers.
Our Business Process Outsourcing portfolio includes end-to-end
solutions across a spectrum of industries:
- Help Desk
- Customer Service- Voice/email
- Technical Support
- Software Development
- Website development and enhancements
- Data Entry
- Data Analysis
- Data management
We utilize a systematic process of understanding your business
through a detailed workflow analysis or requirement analysis.
Thereafter we develop a proof of the concept so that we can
showcase to our clients out total understanding of the client
process. We then make suggestions for process improvements
or enhancements. At this stage we simply become an extension
of the client in running and executing the process.
We bring to bear advanced technology, streamlined business
processes and highly skilled people, resulting in measurable
performance improvements throughout our client's organization.
Another advantage is the time zone differences, which brings
with it a quicker turnaround of services.