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As organizations around the world strive to improve the quality of their processes while managing their bottomlines, business process outsourcing has become the new imperative. We, at New World Computers, based in the United States provide a full spectrum of BPO services offshore thereby bringing the best of all worlds through our understanding and entrenchment in the US market and our ability in providing solid reliable solutions at affordable cost offshore.

Business Process Outsourcing / Offshore

We offer integrated solutions for a wide range of applications including client contact services, business process outsourcing, and technical support and knowledge services. We further leverage our expertise in multiple domains such as Finance, Telecom, Retail, Travel and Technology Infrastructure among others, for in-depth business process understanding to achieve significant cost savings while improving and maintaining the quality of service delivery to its customers.

Our Business Process Outsourcing portfolio includes end-to-end solutions across a spectrum of industries:

  • Help Desk
  • Telesales
  • Customer Service- Voice/email
  • Technical Support
  • Software Development
  • Website development and enhancements
  • Data Entry
  • Data Analysis
  • Data management

We utilize a systematic process of understanding your business through a detailed workflow analysis or requirement analysis. Thereafter we develop a proof of the concept so that we can showcase to our clients out total understanding of the client process. We then make suggestions for process improvements or enhancements. At this stage we simply become an extension of the client in running and executing the process.

We bring to bear advanced technology, streamlined business processes and highly skilled people, resulting in measurable performance improvements throughout our client's organization. Another advantage is the time zone differences, which brings with it a quicker turnaround of services.

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